Tuesday 17 January 2012

12 comments:

grooming Guru said...

If it happens to me - and it does a lot - I just delete all but one product mention anyway. People just can't resist plugging themselves thesedays, as you'll discover if you read my excellent Grooming Guru blog. Sorry, couldn't resist x

Marian Newman said...

That's exactly why I try to stay as independent as possible. One cannot use fresh air to work with but I do try to use a variety of brands.

The brands that I am happy to be associated with are the ones who understand that it isn't realistic to just recommend one. That is a 'brand expert' not an all rounder. Different

liloo said...

As a beauty enthusiast but with no makeup/skincare degree/qualifications, I find it hard to get unbiased makeup/skincare advice too. I am lucky to have a makeup artist friend who I totally trust and who I relied on to ask advice in the past. You'll rarely find me at a beauty counter because I don't know if what they say is true or if they just want me to flog their stuff. Do I really need a toner? I got no idea. The only thing I know is that I need a day moisturiser with spf, as this has been backed up for years by everybody. I also know I need to remove my makeup everyday but that's about that really. My skin is feeling the benefit of adding a serum every day (started to do that since the last week of December) but I got no idea if I am just wasting money away in adding a non necessary step in my skincare routine.

'Asking for expert opinion is not a commercial transaction' --> I don't mind paying to get that expert opinion but I really don't know where to go. So I end up asking about stuff on twitter, and then retain what I want to retain lol, depending on my personal opinions about the person who gave me the advice and what the majority has said. What does this lead to, you may ask? To have purchase blooming hemoroid cream to put around my eyes in a bid to diminish appearance of wrinkles...

It's a tough world out there. We're bombarded with information, yet we don't know who to trust and if they have a vested interest in the advice they give.

liloo/@tsunimee xx

Peacock said...

I absolutely love all things beauty and make-up related, however, I'm not an expert and I therefore rely on tips/recommendations from other people. I used to love buying magazines, and would usually skip the fashion sections and head straight to the beauty pages. However, I now rarely buy those magazines as I am so fed up of blatant product pushing. It's really hard to find an article credible when experts are promoting their own products, or when the products that are recommended are from a company that has advertised throughout the magazine (although I do understand that magazines must do this to a certain extent in order to protect their larger advertisers). I now find online blogs more relevant as a lot of the reviews are totally unbiased.

Anonymous said...

I can't help but wonder how much "product overload" has to do with it. With so many brands competing with each other for the consumers' increasingly shrinking cash, it's not surprising that the first thing an "expert" wants is a product or service plug.

I suppose they justify it by saying they don't work for nothing. And in their eyes, giving the benefit of their particular expertise without some sort of payback isn't an option.

But I understand the beauty writers' frustration that you shouldn't be held to ransom every time for a bit of indepth knowledge.

And of course, I can't think of a compromise acceptable to both sides.

And to liloo who asked if you really need a toner, the answer is "no" if your cleanser is effective and is removed properly. That according to Boots No7 research, with which they are launching their new 2-step "Beautiful Skin" range at the end of the month.

I think it's inevitable that the rules are going to change along with the technology behind it.

Anonymous said...

They really are shooting themselves in the foot. If I read an article and it mentions a product from a particular brand I might note it, but then if every product in the entire article is from that same brand it just comes across as unbelievable and an ad rather than an informative piece.

Louise @ The-Beauty-Pages.com said...

Great piece. This happens to me all the time when writing expert pieces - and I always state in the initial request that whilst I won't be recommending the brand's own products, I will slip them in elsewhere as a recommendation - but still the quotes come back full of their own products.

Makes for a very boring piece and is always edited out. You'd think PR's would realise that...

Megan said...

I think perhaps a lot of this is to do with the way brands work nowadays. In the past a company made a few products so you had to mix and match, now most brands offer a full suite of products. A lot of brands are also started up by experts so they would have to recommend all their own products.

Now we're a bit older we can take the "expert" advice with a pinch of salt but I remember being fourteen and doing exactly what I was told each month, whether I needed it or not! Some scrubbed to death lips and chemical burns on the legs often followed.

Anonymous said...

It works both ways as far I can see. There are some journalists who on the whole only mention products from one retailer week in and week out as if there was some sort of invested interest. It seems nowadays some brands / retailers have journalists on their books as writers and this must put pressure on impartiality. Difficult one.

Madame Poirier said...

What astounds me is that PR agencies/unprofessional beauty journos genuinely think that we consumers don't notice a blatant product plug when we see it. One of my guilty pleasures as an expat is reading a certain newspaper on line (that i'd never buy in the UK) however their 'beauty' articles should be labelled as 'advertorials' and to me represent p*ss poor lazy journalism. Here's just one recent example:
http://www.dailymail.co.uk/femail/article-2087190/Clamour-Yves-Saint-Laurent-anti-aging-face-cream-5k-women-pre-ordered.html
Written by a journalist too embarrassed disclose their name or perhaps to admit that it came straight from the PR ?

I love this blog and value your opinion. When you do promote a brand, you are honest and upfront about it.
Through you i've tried and subsequently spent a fortune on the marvellous Bioeffect and yesterday bought an Avon eyeliner. And I now spend FAR more on nail polish now than i ever did thanks to you!
Surely a client appreciates consumer trust in a blogger more than a crappy so called 'news article' that fools no one?
I applaud you and others like you that don't succumb to schmooze or bullying tactics of the client/PR machine. Bravo ladies!

Sami said...

Oh dear... I had this problem last week when a PR emailed me quotes from an expert recommending about ten different treatments ALL available from her clinic. Needless to say I didn't use it but it can be annoying when you're relying on someone and have a deadline.

Grace Emmerson said...

Hi BBB
I would like to offer myself as an impartial 'expert' if you need information about natural skin care. Although I use a particular brand in my work, and sell the products online I never push them to my treatment clients unless they ask. I do it mainly out of respect for them and because I want them to feel they can come to me for treatments without me pushing products. Nevertheless I sell a lot of product to repeat customers, I hope that is because my customers trust me to use integrity when I give them advice. I dont expect you to publish this comment - just that I wanted to offer my services if you need impartial information about the anatomy of skin and the philosophy behind natural skin care at any point in the future. You can see who I am on my site www.graceemmerson.com.
Many thanks for an interesting blog.