Not sure I should post my glamtox review, considering it triggered my eczema, which is normally just under my eyes, to appear all over my entire face....
Do you know how the libel laws in the UK compare to those in the US? I took a (brief) media law course and recall that in the US you have to prove that the writer a) knew their statement was false or recklessly failed to find out and b) intended harm with whatever statement they made. In other words, it's nearly impossible to prove libel by our standard.
I like our legal standard and I feel very protected writing under it. This is a serious issue for you guys and I hope that the laws will change soon!
@my lips but better - that's pretty much our law too. The problem is that people threaten libel action to scare people into retraction with the threat, because even if the case is weak, you have to be able to employ solicitors and counsel to defend yourself.
It does seem to me (as a neutral observer who doesn't have a blog) that the only safe thing to do at the moment is rave about the product if you like it and say nothing if at all if you don't. If I understand the situation correctly, people from all over the world make a point of suing for libel in the UK. Let us indeed hope that the law gets changed soon, as promised.
I can understand that they don't like criticism in the press - but why try to 'silence' it? Rather than sending out lawyer letters and demands to take online press offline, why not issue a statement defending their product, showing us the evidence that it works? Perhaps even promising to do further tests to reassure their customers and improve the formula? As a customer, the lengths they've gone to to hide bad coverage makes me think that they ARE trying to hide something.
Having said that, I do like Rodial products. In fact, I just had the most amazing facial with Glamtox, which gave the best results I've ever had from a facial - and I use Glamtox Night and Day Creams every day. It just makes me sad that a brand with some really good, effective products is potentially damaging its name in the industry by going straight to their lawyers, rather than speaking to us. GreatSheElephant above is a great example - I would try and persuade her to try their skincare, but I can 100% understand why she'd avoid it like the plague.
@MLBB Also (late last night when I wrote this) - in the UK, if you make a statement that potentially damages someone's reputation, and they sue you for libel or slander, to defend yourself you generally have to prove your statement was true.
Surely, and this is a very simplistic way of looking at it, if you used the bust cream, for example, and it didn't work you can say that without worrying, as it is true.
I have to say I am very sceptical about these wonder creams such as these but I do use an anti aging moisturiser... just in case!
doesn't this apply to ALL creams though? they all make promises that they can't really act upon yet we do buy our antiaging moisturisers. from the rodial range I like their glamtox eye cream, their facial which I have tried at HN and it is very nice. What I don't like about the range is the crazy price tag. as much as I believe they should rephrase their promises the same goes for many bloggers who quite irresponsibly blast a brand. for example dear sarah if you have eczema, then you shouldn't be using rodial.
12 comments:
If they don't quite 'get' it now, they will soon...
Kind of waiting to see if anything comes of my rodial review now...
Not sure I should post my glamtox review, considering it triggered my eczema, which is normally just under my eyes, to appear all over my entire face....
Do you know how the libel laws in the UK compare to those in the US? I took a (brief) media law course and recall that in the US you have to prove that the writer a) knew their statement was false or recklessly failed to find out and b) intended harm with whatever statement they made. In other words, it's nearly impossible to prove libel by our standard.
I like our legal standard and I feel very protected writing under it. This is a serious issue for you guys and I hope that the laws will change soon!
@my lips but better - that's pretty much our law too. The problem is that people threaten libel action to scare people into retraction with the threat, because even if the case is weak, you have to be able to employ solicitors and counsel to defend yourself.
Well, that has conclusively put me off the idea of ever buying anything from Rodial.
Amazing. Will neither blog about nor purchase from this range in case I end up in court.
It does seem to me (as a neutral observer who doesn't have a blog) that the only safe thing to do at the moment is rave about the product if you like it and say nothing if at all if you don't.
If I understand the situation correctly, people from all over the world make a point of suing for libel in the UK. Let us indeed hope that the law gets changed soon, as promised.
I can understand that they don't like criticism in the press - but why try to 'silence' it? Rather than sending out lawyer letters and demands to take online press offline, why not issue a statement defending their product, showing us the evidence that it works? Perhaps even promising to do further tests to reassure their customers and improve the formula? As a customer, the lengths they've gone to to hide bad coverage makes me think that they ARE trying to hide something.
Having said that, I do like Rodial products. In fact, I just had the most amazing facial with Glamtox, which gave the best results I've ever had from a facial - and I use Glamtox Night and Day Creams every day. It just makes me sad that a brand with some really good, effective products is potentially damaging its name in the industry by going straight to their lawyers, rather than speaking to us. GreatSheElephant above is a great example - I would try and persuade her to try their skincare, but I can 100% understand why she'd avoid it like the plague.
@MLBB Also (late last night when I wrote this) - in the UK, if you make a statement that potentially damages someone's reputation, and they sue you for libel or slander, to defend yourself you generally have to prove your statement was true.
Interesting indeed.
Surely, and this is a very simplistic way of looking at it, if you used the bust cream, for example, and it didn't work you can say that without worrying, as it is true.
I have to say I am very sceptical about these wonder creams such as these but I do use an anti aging moisturiser... just in case!
doesn't this apply to ALL creams though? they all make promises that they can't really act upon yet we do buy our antiaging moisturisers. from the rodial range I like their glamtox eye cream, their facial which I have tried at HN and it is very nice. What I don't like about the range is the crazy price tag. as much as I believe they should rephrase their promises the same goes for many bloggers who quite irresponsibly blast a brand. for example dear sarah if you have eczema, then you shouldn't be using rodial.
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